Support section

Service that connects: We support you with questions about our software solutions.

We leave no question unanswered

We take care of your request

Our support team is at your side to provide comprehensive advice and guidance on all questions regarding our solutions.

Fast and professional support:

Make a request

Questions about a software?

You can create a support ticket and afterwards manage your request and view the current processing status. You can also reach our support team by phone or email.

Which software can we help you with?

Create support ticket: Please click on the respective box. You will automatically be redirected to our support portal.

Ideagen Quality Control




Call the support

Write an email

Remote support

Get help live on your system

What sounds complicated on the phone or in an email, becomes quickly obvious with a look at the screen. Our experts look at your specific problem live!

With only one mouse click, screen content can be shown, viewed and remote controlled.


Please download and install the client.

Microsoft Teams

We also offer support via MS Teams.

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